Refund policy
Last updated: February 18, 2026
Yellow Dog Pressing
Refund & Cancellation Policy
Yellow Dog Pressing provides custom music manufacturing services, including vinyl records, CDs, and cassette tapes. All products are made to order based on client-approved specifications.
Submitting a quote request does not require payment and does not constitute an order.
Production begins only after a quotation has been approved and a deposit or full payment has been received.
Orders cancelled before production begins may be eligible for a refund minus any costs already incurred. Once manufacturing has started, orders cannot be cancelled or refunded.
Refunds are not available for custom-manufactured products, changes of mind, delays caused by late or incorrect files, or errors in client-approved artwork or audio.
If a manufacturing error attributable to Yellow Dog Pressing occurs, we will assess the issue and, where appropriate, reproduce or correct the affected items.
Shipping fees are non-refundable once an order has been dispatched.